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Services marketing. Ed.6 by JHA (S M). Edition: Material type: Text Publisher: Mumbai Himalaya Publishing House 2003Availability: Items available for loan: St Aloysius College (Autonomous)Call number: 658.8 JHAS (1).
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Marketing of services / By K. Douglas Hoffman and John E. G. Bateson. by Hoffman, K Douglas | Bateson, John E G. Edition: 1st ed.Material type: Text; Format:
print
; Literary form:
Not fiction
Language: English Publisher: New Delhi : Cengage Learning , 2009Availability: Items available for loan: St Aloysius Institute of Management & Information TechnologyCall number: 658.804 HOFK (8).
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Services marketing. by Jha, S M. Material type: Text; Format:
print
; Literary form:
Not fiction
Language: English Publisher: Bangalore Himalaya Publishing House 2003Availability: Items available for reference: St Aloysius Institute of Management & Information Technology Reference BookCall number: 658.804 JHAS (1). :
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Services marketing. by Apte, Govind. Edition: 1Material type: Text; Format:
print
; Literary form:
Not fiction
Language: English Publisher: New Delhi Oxford University Press 2004Availability: Items available for reference: St Aloysius Institute of Management & Information Technology Reference BookCall number: 658.804 APTG (1). :
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Services marketing. by Jha, S M. Edition: 1Material type: Text; Format:
print
; Literary form:
Not fiction
Language: English Publisher: Bangalore Himalaya Publishing House 2003Availability: Items available for loan: St Aloysius Institute of Management & Information TechnologyCall number: 658.804 JHAS (1).
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Services marketing. by Apte, Govind. Edition: 1Material type: Text; Format:
print
; Literary form:
Not fiction
Language: English Publisher: New Delhi Oxford University Press 2004Availability: Items available for loan: St Aloysius Institute of Management & Information TechnologyCall number: 658.804 APTG (1).
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Managing Services Marketing; text and readings. Text and readings. by Bateson, John E G. Edition: 2Material type: Text; Format:
print
; Literary form:
Not fiction
Language: English Publisher: New York 1992Availability: Items available for reference: St Aloysius Institute of Management & Information Technology Reference BookCall number: 658.81BATJ (1). :
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Service marketing. by Rust, Roland T;Zahorik, Anthony J;Keiningham, Timothy L. Edition: 1Material type: Text; Format:
print
; Literary form:
Not fiction
Language: English Publisher: New York Harper Collins Publishers 1996Availability: Items available for reference: St Aloysius Institute of Management & Information Technology Reference BookCall number: 658.804 RUSR (1). :
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Services marketing: people technology strategy. People technology strategy. by Lovelock, Christopher;Wirtz, Jochen;Chatterjee, Jayanta. Edition: 4Material type: Text; Format:
print
; Literary form:
Not fiction
Language: English Publisher: New Jersey Prentice Hall 1996Availability: Items available for reference: St Aloysius Institute of Management & Information Technology Reference BookCall number: 658.804 LOVC (1). :
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Services marketing. by Rao, K Rama Mohana. Material type: Text; Format:
print
; Literary form:
Not fiction
Language: English Publisher: New Delhi Pearson Education 2005Availability: Items available for loan: St Aloysius Institute of Management & Information TechnologyCall number: 658.804 RAOK (1).
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Services Marketing. by Kurtz, David L; Clow, Kenneth E. Edition: 2Material type: Text; Format:
print
; Literary form:
Not fiction
Language: English Publisher: New York John Wiley & sons 2002Availability: Items available for loan: St Aloysius Institute of Management & Information TechnologyCall number: 658.804 KURD (1).
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Services marketing. by Apte, Govind. Edition: 1Material type: Text; Format:
print
; Literary form:
Not fiction
Language: English Publisher: New Delhi Oxford University Press 2004Availability: Items available for loan: St Aloysius Institute of Management & Information TechnologyCall number: 658.804 APTG (1).
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Services marketing. by Jha, S M. Edition: 1Material type: Text; Format:
print
; Literary form:
Not fiction
Language: English Publisher: Bangalore Himalaya Publishing House 2003Availability: Items available for loan: St Aloysius Institute of Management & Information TechnologyCall number: 658.804 JHAS (1).
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Marketing of services: an Indian perspective. text and cases. by Gupta, S L;Ratna V V. Material type: Text; Format:
print
; Literary form:
Not fiction
Language: English Publisher: New Delhi Wisdom Publications 2005Availability: Items available for loan: St Aloysius Institute of Management & Information TechnologyCall number: 658.804 GUPS (1).
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301great customer service ideas by Artz, Nancy. Edition: 1Material type: Text; Format:
print
; Literary form:
Not fiction
Language: English Publisher: Boston Goldhirsh Group Inc 1997Availability: Items available for loan: St Aloysius Institute of Management & Information TechnologyCall number: 658.804 ARTN (1).
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Services marketing: people technology strategy. People technology strategy. by Lovelock, Christopher;Wirtz, Jochen;Chatterjee, Jayanta. Edition: 5Material type: Text; Format:
print
; Literary form:
Not fiction
Language: English Publisher: New Jersey Prentice Hall 1996Availability: Items available for loan: St Aloysius Institute of Management & Information TechnologyCall number: 658.804 LOVC (1).
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Marketing of services: an Indian perspective. text and cases. by Gupta, S L;Ratna V V. Edition: 1Material type: Text; Format:
print
; Literary form:
Not fiction
Language: English Publisher: New Delhi Wisdom Publications 2005Availability: Items available for loan: St Aloysius Institute of Management & Information TechnologyCall number: 658.804 GUPS (1).
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