Legendary service : the key is to care / By Ken Blanchard, Kathy Cuff and Vicki Halsey.
By: Blanchard, Ken
Contributor(s): Cuff, Kathy | Halsey, Kathy CuffMaterial type: 
TextLanguage: English Publisher: New Delhi : Mc Graw Hill Book Company , 2014Edition: 1st edDescription: xi,161p. ; PB 21.5 cmISBN: 9789339213701Subject(s): General Knowledge | Culture of services | Responsiveness | EmpowermentDDC classification: 374.22
| Item type | Current location | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
Book
|
St Aloysius Institute of Management & Information Technology | MBA | 374.22 BLAK (Browse shelf) | Available | MBA11929 |
Total holds: 0
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