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Services marketing : integrating customer focus across the firm / By Valarie A Zeithaml...[et.al].

By: Contributor(s): Material type: TextTextLanguage: English Publication details: New Delhi : Tata McGraw Hill Publishing Company Ltd , 2009.Edition: 4th ed. Special Indian EditionDescription: Xxix, 743p. ; 24 cmISBN:
  • 9780070660076
Subject(s): DDC classification:
  • 658.804  4 ZEIV
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Holdings
Item type Current library Collection Call number Status Barcode
Book Book St Aloysius Institute of Management & Information Technology MBA 658.804 ZEIV (Browse shelf(Opens below)) Available MBA06469
Book Book St Aloysius Institute of Management & Information Technology MBA 658.804 ZEIV (Browse shelf(Opens below)) Available MBA06470
Book Book St Aloysius Institute of Management & Information Technology MBA 658.804 ZEIV (Browse shelf(Opens below)) Available MBA06471
Book Book St Aloysius Institute of Management & Information Technology MBA 658.804 ZEIV (Browse shelf(Opens below)) Available MBA06472
Book Book St Aloysius Institute of Management & Information Technology MBA 658.804 ZEIV (Browse shelf(Opens below)) Available MBA06473
Book Book St Aloysius Institute of Management & Information Technology MBA 658.804 ZEIV (Browse shelf(Opens below)) Available MBA06474
Book Book St Aloysius Institute of Management & Information Technology MBA 658.804 ZEIV (Browse shelf(Opens below)) Available MBA06475
Book Book St Aloysius Institute of Management & Information Technology MBA 658.804 ZEIV (Browse shelf(Opens below)) Available MBA06476
Book Book St Aloysius Institute of Management & Information Technology MBA 658.804 ZEIV (Browse shelf(Opens below)) Available MBA06477
Book Book St Aloysius Institute of Management & Information Technology MBA 658.804 ZEIV (Browse shelf(Opens below)) Available MBA06478
Book Book St Aloysius Institute of Management & Information Technology MBA 658.804 ZEIV (Browse shelf(Opens below)) Available MBA06479
Book Book St Aloysius Institute of Management & Information Technology MBA 658.804 ZEIV (Browse shelf(Opens below)) Available MBA06480
Book Book St Aloysius Institute of Management & Information Technology MBA 658.804 ZEIV (Browse shelf(Opens below)) Available MBA06481
Book Book St Aloysius Institute of Management & Information Technology MBA 658.804 ZEIV (Browse shelf(Opens below)) Available MBA06482
Book Book St Aloysius Institute of Management & Information Technology MBA 658.804 ZEIV (Browse shelf(Opens below)) Available MBA06483
Book Book St Aloysius Institute of Management & Information Technology MBA 658.804 ZEIV (Browse shelf(Opens below)) Available MBA05906
Book Book St Aloysius Institute of Management & Information Technology MBA 658.804 ZEIV (Browse shelf(Opens below)) Available MBA04639
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