Amazon cover image
Image from Amazon.com
Image from Google Jackets

Services marketing : integrating customer focus across the firm / By Valarie A Zeithaml...[et.al.].

By: Contributor(s): Material type: TextTextLanguage: English Publication details: New Delhi : Tata McGraw Hill Publishing Company Ltd , 2009.Edition: 5th edDescription: Xxvii, 763p. ; 23.5 cmISBN:
  • 9780070700994
Subject(s): DDC classification:
  • 658.804  5 ZEIV
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)