Customer service on the internet: building relationships, increasing loyalty, and staying competitive. Building relationships, increasing loyalty, and staying competitive.

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Material type: Text

TextLanguage: English Publication details: New Delhi John Wiley & sons 1996Edition: 1Description: xxvi,326ISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Barcode
Book	St Aloysius Institute of Management & Information Technology	MBA	658.812027 STEJ (Browse shelf(Opens below))	Available	MBA00768

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Previous	658.812 VAVT Aftermarketing: how to keep customers for life through relationship marketing. How to keep customers for life through relationship marketing.	658.812 WEBF Market-driven management: using the new marketing concept to create a customer-oriented company. Using the new marketing concept to create a customer-oriented company.	658.812 ZIKW Customer relationship management: integrating marketing strategy and information technology. Integrating marketing strategy and information technology.	658.812027 STEJ Customer service on the internet: building relationships, increasing loyalty, and staying competitive. Building relationships, increasing loyalty, and staying competitive.	658.82 BLYJ Marketing communications.	658.82 MILM Launch It; how to turn good ideas into great products that sell. How to turn good ideas into great products that sell.	658.82 MOHJ Marketing of high-technology products and innovations.	Next

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