Customer service on the internet: building relationships, increasing loyalty, and staying competitive. Building relationships, increasing loyalty, and staying competitive.

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Material type: Text

TextLanguage: English Publication details: New Delhi John Wiley & sons 1996Edition: 1Description: xxvi,326ISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Barcode
Book	St Aloysius Institute of Management & Information Technology	MBA	658.812027 STEJ (Browse shelf(Opens below))	Available	MBA00768

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