Customer service on the internet: building relationships, increasing loyalty, and staying competitive. Building relationships, increasing loyalty, and staying competitive.
Sterne, Jim.
Customer service on the internet: building relationships, increasing loyalty, and staying competitive. Building relationships, increasing loyalty, and staying competitive. - 1 - New Delhi John Wiley & sons 1996 - xxvi,326
0471155063
CRM
658.812027 STEJ
Customer service on the internet: building relationships, increasing loyalty, and staying competitive. Building relationships, increasing loyalty, and staying competitive. - 1 - New Delhi John Wiley & sons 1996 - xxvi,326
0471155063
CRM
658.812027 STEJ
