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Services marketing : integrating customer focus across the firm / By Valarie A Zeithaml...[et.al.].

By: Contributor(s): Material type: TextTextLanguage: English Publication details: New Delhi : Tata McGraw Hill Publishing Company Ltd , 2009.Edition: 5th edDescription: Xxvii, 763p. ; 23.5 cmISBN:
  • 9780070700994
Subject(s): DDC classification:
  • 658.804  5 ZEIV
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Holdings
Item type Current library Collection Call number Status Barcode
Book Book St Aloysius Institute of Management & Information Technology MBA 658.804 ZEIV (Browse shelf(Opens below)) Available MBA01654
Book Book St Aloysius Institute of Management & Information Technology MBA 658.804 ZEIV (Browse shelf(Opens below)) Available MBA10073
Book Book St Aloysius Institute of Management & Information Technology MBA 658.804 ZEIV (Browse shelf(Opens below)) Available MBA01778
Total holds: 0

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