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Keeping customers happy: Strategies for success

By: Contributor(s): Material type: TextTextLanguage: English Publication details: New Delhi Lancer Paperbacks 1994Description: xvi,179p. PB 21x13cmISBN:
  • 9780889087903
Subject(s): DDC classification:
  • 23 658.812 DUNK
Summary: Customer Satisfaction Is Your Company'S Best Asset.Consumers Today Demand Personal Attention From Businesses Before They Spend Their Money. So, Customer Service Is Moving Up The Priority List In Dynamic Companies And It Is Consuming More Of Their Time And Budgets; Businesses That Ignore Customer Realtions Do So At Their Peril. In An Easy-To-Follow Format, The Authors Explain The Importance Of Customer Realtions And Illustrate The Principles Of Developing A Winning Plan. No Matter What Kind Of Business You Are In, This Book Will Help Increase Profits Through Improved Customer Relations.
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Item type Current library Collection Call number Status Barcode
Donated Books Donated Books St Aloysius Library Management 658.812 DUNK (Browse shelf(Opens below)) Available D05920
Total holds: 0

Customer Satisfaction Is Your Company'S Best Asset.Consumers Today Demand Personal Attention From Businesses Before They Spend Their Money. So, Customer Service Is Moving Up The Priority List In Dynamic Companies And It Is Consuming More Of Their Time And Budgets; Businesses That Ignore Customer Realtions Do So At Their Peril. In An Easy-To-Follow Format, The Authors Explain The Importance Of Customer Realtions And Illustrate The Principles Of Developing A Winning Plan. No Matter What Kind Of Business You Are In, This Book Will Help Increase Profits Through Improved Customer Relations.

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