Keeping customers happy: (Record no. 227574)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01447nam a22002897a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20230619114612.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 230619b ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780889087903 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | AL |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Edition number | 23 |
| Classification number | 658.812 |
| Item number | DUNK |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Jacqueline Dunckel |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| 9 (RLIN) | 124279 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Dates associated with a name | Brian Taylor |
| 9 (RLIN) | 124271 |
| 245 ## - TITLE STATEMENT | |
| Title | Keeping customers happy: |
| Remainder of title | Strategies for success |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New Delhi |
| Name of publisher, distributor, etc. | Lancer Paperbacks |
| Date of publication, distribution, etc. | 1994 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xvi,179p. |
| Other physical details | PB |
| Dimensions | 21x13cm. |
| 365 ## - TRADE PRICE | |
| Source of price type code | Management |
| Price amount | 75.00 |
| Currency code | ₹ |
| Unit of pricing | 75.00 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Customer Satisfaction Is Your Company'S Best Asset.Consumers Today Demand Personal Attention From Businesses Before They Spend Their Money. So, Customer Service Is Moving Up The Priority List In Dynamic Companies And It Is Consuming More Of Their Time And Budgets; Businesses That Ignore Customer Realtions Do So At Their Peril. In An Easy-To-Follow Format, The Authors Explain The Importance Of Customer Realtions And Illustrate The Principles Of Developing A Winning Plan. No Matter What Kind Of Business You Are In, This Book Will Help Increase Profits Through Improved Customer Relations. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer Service |
| 9 (RLIN) | 124272 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer Expect |
| 9 (RLIN) | 124273 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer Relations Program |
| 9 (RLIN) | 124274 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Training Species |
| 9 (RLIN) | 124275 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Samples |
| 9 (RLIN) | 124276 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | DUNCKEL (Jacqqueline) |
| 9 (RLIN) | 124277 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | TAYLOR (Brian) |
| 9 (RLIN) | 124278 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Donated Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Management | St Aloysius Library | St Aloysius Library | 06/17/2023 | 658.812 DUNK | D05920 | 06/19/2023 | 06/19/2023 | Donated Books |
