Profitable customer engagement: concepts metrics and strategies. Concepts metrics and strategies.

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TextLanguage: English Publication details: New Delhi Sage Publications 2013Edition: 1Description: xxii,311ISBN:

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Item type	Current library	Collection	Call number	Status	Barcode
Book	St Aloysius Institute of Management & Information Technology	MBA	658.812 KUMV (Browse shelf(Opens below))	Available	MBA11189

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