Normal view MARC view

REICHHELD (Fred);MARKEY (Rob) (Personal Name)

Number of records used in: 1
Preferred form: REICHHELD (Fred);MARKEY (Rob)

Machine generated authority record.

Work cat.: (OSt)167237: REICHHELD (Fred);MARKEY (Rob), Ultimate question 2.0: how net promoter companies thrive in a customer driven world, 2011