Customer relationship management : (Record no. 222262)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00809nam a2200253Ia 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20220407162300.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 210716s2011 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780367376253 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | AIMIT LIBRARY |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Edition number | 4 |
| Item number | BUTF |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Buttle, Francis. |
| 9 (RLIN) | 28331 |
| 245 ## - TITLE STATEMENT | |
| Title | Customer relationship management : |
| Remainder of title | concepts and technologies / |
| Statement of responsibility, etc. | By Francis Buttle and Stan Maklan |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 4th ed. |
| Remainder of edition statement | Special Indian edition |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | London and Newyork |
| Name of publisher, distributor, etc. | Routledge |
| Date of publication, distribution, etc. | 2019. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxiii, 444p ; |
| Dimensions | 24 cm. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Strategic CRM |
| 9 (RLIN) | 28364 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Operational CRM |
| 9 (RLIN) | 28365 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Analytical CRM |
| 9 (RLIN) | 28366 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Realizing The Benefits of CRM |
| 9 (RLIN) | 28367 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Maklan, Stan. |
| 9 (RLIN) | 28332 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Book |
| Edition | 4th |
| Call number prefix | 658.812 BUTF |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Date acquired | Source of acquisition | Cost, normal purchase price | Inventory number | Total Checkouts | Full call number | Barcode | Date last seen | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | MBA | St Aloysius Institute of Management & Information Technology | St Aloysius Institute of Management & Information Technology | 03/24/2022 | Biblios Book Point | 695.00 | Bill no:6621; Bill dt:2022-03-22 | 658.812 BUTF | MBA14335 | 07/21/2025 | 556.00 | 04/07/2022 | Book | |||||
| Dewey Decimal Classification | MBA | St Aloysius Institute of Management & Information Technology | St Aloysius Institute of Management & Information Technology | 03/08/2023 | Biblios Book Point | 695.00 | Bill no:8250; Bill dt:2023-03-07 | 658.812 BUTF | MBA14562 | 07/21/2025 | 542.10 | 03/16/2023 | Book |
