Customer relationship management: perspective from the marketplace. (Record no. 206022)

MARC details
000 -LEADER
fixed length control field 00513nam a2200157Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 210716s2003 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9788131214350
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 KNOS
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Knox, Simon; Maklan, Stan; Payne, Adrian; Peppard, Joe; Ryals, Lynette.
245 ## - TITLE STATEMENT
Title Customer relationship management: perspective from the marketplace.
Remainder of title Perspective from the marketplace.
250 ## - EDITION STATEMENT
Edition statement 1
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New Delhi
Name of publisher, distributor, etc. Butterworth Heinemann
Date of publication, distribution, etc. 2003
300 ## - PHYSICAL DESCRIPTION
Extent xvi,302
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element CRM
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection code Home library Current library Date acquired Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type
        MBA St Aloysius Institute of Management & Information Technology St Aloysius Institute of Management & Information Technology 12/15/2010 450.00   658.812 KNOS MBA08588 07/21/2025 337.50 07/16/2021 Book