Customer relationship management : (Record no. 201277)

MARC details
000 -LEADER
fixed length control field 00796nam a2200241Ia 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20241127141444.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 210716s2005 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 8174463216
040 ## - CATALOGING SOURCE
Transcribing agency AIMIT LIBRARY
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 001.0726588
Edition number 1
Item number RAMV
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Ramana, V Venkata.
9 (RLIN) 186855
245 ## - TITLE STATEMENT
Title Customer relationship management :
Remainder of title key to corporate success /
Statement of responsibility, etc. By V Venkata Ramana and G Somayajulu.
250 ## - EDITION STATEMENT
Edition statement 1st ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New Delhi :
Name of publisher, distributor, etc. Excel Books ,
Date of publication, distribution, etc. 2005.
300 ## - PHYSICAL DESCRIPTION
Extent xix,368p. ;
Other physical details PB
Dimensions 27.8 cm
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element CRM- a conceptual framework
9 (RLIN) 186856
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element CRM- in banking and financial services
9 (RLIN) 186857
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element CRM- in services sector
9 (RLIN) 186858
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Somayajulu, G.
9 (RLIN) 186859
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Book
Edition 1st
Call number prefix 001.0726588 RAMV
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Date acquired Cost, normal purchase price Inventory number Total Checkouts Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type
    Dewey Decimal Classification     MBA St Aloysius Institute of Management & Information Technology St Aloysius Institute of Management & Information Technology 07/11/2006 195.00 Bill no:115; Bill dt:2006-06-24   001.0726588 RAMV MBA03843 07/19/2025 156.00 07/16/2021 Book