Ultimate CRM hand book: strategies and concepts for building enduring customer loyalty and profitability. (Record no. 106883)

MARC details
000 -LEADER
fixed length control field 00493nam a2200157Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 210210b2004 xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0 07 058677 2
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 FREU
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name FREELAND (John G).
245 ## - TITLE STATEMENT
Title Ultimate CRM hand book: strategies and concepts for building enduring customer loyalty and profitability.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. ND
Name of publisher, distributor, etc. TMH Publishing Co Ld.
Date of publication, distribution, etc. 2004
300 ## - PHYSICAL DESCRIPTION
Extent viii,353
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Marketing Management
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a 059502
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
          St Aloysius Library St Aloysius Library   02/17/2021 Book World, Mangalore. 250.00   658.812 FREU 059502 02/17/2021 02/17/2021 Book