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Ultimate CRM hand book: strategies and concepts for building enduring customer loyalty and profitability.

FREELAND (John G).

Ultimate CRM hand book: strategies and concepts for building enduring customer loyalty and profitability. - ND TMH Publishing Co Ld. 2004 - viii,353

ISBN: 0 07 058677 2

Subjects--Topical Terms:
Customer relations

Dewey Class. No.: 658.812 FREU

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