Customer relationship management: integrating marketing strategy and information technology. Integrating marketing strategy and information technology.

Zikmund, William G;Mc Leod, Raymond;Gilbert, Faye W.

Customer relationship management: integrating marketing strategy and information technology. Integrating marketing strategy and information technology. - 1 - New Delhi Wiley India Pvt Ltd 2012 - xix,179

9788126528059


CRM

658.812 ZIKW