Aftersales management: creating a successful aftersales strategy to reduce costs, improve customer service and increase sales. Creating a successful aftersales strategy to reduce costs, improve customer service and increase sales.

Brock, David.

Aftersales management: creating a successful aftersales strategy to reduce costs, improve customer service and increase sales. Creating a successful aftersales strategy to reduce costs, improve customer service and increase sales. - 1 - New Delhi Kogan Page 2010 - vi,218

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658.812 BROD