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Creating customer delight: the how and why of CRM. How and why of CRM.

Seth, Rakesh;Seth, Kirti.

Creating customer delight: the how and why of CRM. How and why of CRM. - 1 - New Delhi Response Books 2005 - 154

ISBN: 8178295075

Subjects--Topical Terms:
Sales & Distribution Management

Dewey Class. No.: 658.812 SETR

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