Services marketing: integrating customer focus across the firm. Ed.3
ZEITH (Valarie A) and BITNER (Mary Jo).
Services marketing: integrating customer focus across the firm. Ed.3 - - ND TMH Publishing Co Ld. 2004 - xx,668
0 07 053042 4
Services marketing
658.8 ZEIS
Services marketing: integrating customer focus across the firm. Ed.3 - - ND TMH Publishing Co Ld. 2004 - xx,668
0 07 053042 4
Services marketing
658.8 ZEIS
