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1.
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Services marketing: integrating customer focus across the firm. Ed.3 by
Edition:
Material type: Text Text
Publication details: ND TMH Publishing Co Ld. 2004
Availability: Items available for loan: St Aloysius Library (1)Call number: 658.8 ZEIS.

2.
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Services marketing: integrating customer focus across the firm Ed 4 by
Edition:
Material type: Text Text
Language: English
Publication details: New Delhi Tata McGraw Hill Education Pvt. Ltd. 2008
Availability: Items available for loan: St Aloysius Library (1)Call number: 658.8 ZEIS.

3.
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Services marketing: integrating customer focus across the firm Ed 4 by
Edition: 4
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi Tata McGraw-hill 2008
Availability: Items available for loan: St Aloysius PG Library (1)Call number: 658.8 ZEIS.

4.
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Services marketing : integrating customer focus across the firm / By Valarie A Zeithaml...[et.al.]. by
Edition: 5th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi : Tata McGraw Hill Publishing Company Ltd , 2009
Availability: Items available for loan: St Aloysius Institute of Management & Information Technology (3)Call number: 658.804 ZEIV, ...

5.
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Services marketing : integrating customer focus across the firm / By Valarie A Zeithaml...[et.al]. by
Edition: 4th ed. Special Indian Edition
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi : Tata McGraw Hill Publishing Company Ltd , 2009
Availability: Items available for loan: St Aloysius Institute of Management & Information Technology (17)Call number: 658.804 ZEIV, ...

6.
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Services marketing : integrating customer focus across the firm / By Valarie A Zeithaml...[et.al]. by
Edition: 6th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: Chennai : Tata McGraw Hill Education Private Limited , 2017
Availability: Items available for loan: St Aloysius Institute of Management & Information Technology (9)Call number: 658.804 ZEIV, ... Not available: St Aloysius Institute of Management & Information Technology: Reference Book (1).

7.
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Services marketing : integrating customer focus across the firm / By Valarie A. Zeithaml...[et.al.]. by
Edition: 7th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi : Tata McGraw Hill Publishing Company Ltd , 2009
Availability: Items available for loan: St Aloysius Institute of Management & Information Technology (10)Call number: 658.804 ZEIV, ... Not available: St Aloysius Institute of Management & Information Technology: Reference Book (1).