Understanding services management : integrated marketing, organisational behaviour, operations and human resource management / Edited by William J Glynn and James G Barnes.

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Material type: Text

TextLanguage: English Publication details: New Delhi : Prentice Hall of India PVt Ltd , 2007.Edition: 1st edDescription: xxvi,485p. ; PB 25 cmISBN:

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Item type	Current library	Collection	Call number	Status	Barcode
Book	St Aloysius Institute of Management & Information Technology	MBA	001.072658 GLYW (Browse shelf(Opens below))	Available	MBA10207

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