Phelps, Bob. <br/><br/>
Smart business metrics :   measure what really counts and manage what makes the difference / 
By Bob Phelps. 
 - 1st ed. 
 - London :  Pearson Education ,  2004. 
 - xiii,207p. ;  PB  23.4 cm 
<br/><br/><label>ISBN: </label>9780273663966 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Smart business metrics for value drivers<br/>Smart business metrics for value builders<br/>The dynamics of smart business metrics: joined up management and the competitive environment
<br/><br/><label>Dewey Class. No.: </label>374.22   / PHEB