Basic business communication /
By C B Gupta.
- 1st ed.
- New Delhi : Sultan Chand & Sons , 2016.
- xiv,19.29p. ; PB 24.5 cm
Some of the salient features of the book are as follows : Full coverage of the prescribed syllabus Lucid, simple and conversational language Tables and diagrams to illustrate the text Summary at the end of every chapter for quick revision Chapter Outline at the beginning of every chapter to indicate at a glance the topics covered in the chapter Test Questions at the end of every chapter for self-examination Model Test Papers for self-examination Question Papers of B.Com. (Hons.) Examinations.
Contents:
Part I—Introduction to Business Communication Nature, Process and Importance of Communication Formal and Informal Channels of Communication Dimensions or Directions of Communication Media and Types of Communication (Oral and Written Communication) Non-verbal Communication Barriers to Communication Guidelines for Effective Communication
Part II—Effective Writing Guidelines for Clear Writing References, Bibliographical and Research Tools
Part III—Report Writing Writing a Project Report Writing Reports on Field Work/Visits to Industries, Business Concerns/Business Negotiations Summarising Annual Reports of Companies
Part IV—Minutes and E-Correspondence Writing Notifications, Agenda, Minutes of Meeting and Press Release Business Correspondence and Electronic Mail
Part V—Spoken English and Presentation Spoken English for Business Communication Making Oral Presentations Bibliography Model Test Papers Examination Question Papers
9351610624
Effective writing Minutes and e-correspondence Effective writing