Evans, James R. <br/><br/>
Managing for quality and performance excellence / 
By James R. Evans and William M. Lindsay. 
 - 11th ed. 
 - New Delhi :  Cengage Learning Pvt Ltd,  2023. 
 - xxi,702,i-21 p.;  PB  26.5 cm. 
<br/><br/><label>ISBN: </label>9789355736987 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Tools and techniques for quality<br/>Measuring and controlling quality<br/>Strategy and performance excellence
<br/><br/><label>Dewey Class. No.: </label>658.4013  / EVAJ