Blanchard, Ken. <br/><br/>
Legendary service :   the key is to care / 
By Ken Blanchard, Kathy Cuff and Vicki Halsey. 
 - 1st ed. 
 - New Delhi :  Mc Graw Hill Book Company ,  2014. 
 - xi,161p. ;  PB  21.5 cm 
<br/><br/><label>ISBN: </label>9789339213701 
<br/><br/><label>Subjects--Topical Terms: </label><br/>General Knowledge
<br/><br/><label>Subjects--Geographic Terms: </label><br/>Culture of services<br/>Responsiveness<br/>Empowerment
<br/><br/><label>Dewey Class. No.: </label>374.22   / BLAK