Brock, David. <br/><br/>
Aftersales management: creating a successful aftersales strategy to reduce costs, improve customer service and increase sales.  Creating a successful aftersales strategy to reduce costs, improve customer service and increase sales. 

 - 1 
 - New Delhi  Kogan Page  2010 
 - vi,218 
<br/><br/><label>ISBN: </label>9780749460884 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CRM
<br/><br/><label>Dewey Class. No.: </label>658.812 BROD