Managing customer relationships in service industries / 
Edited by Rajendra Nargundkar. 
 - 1st ed. 
 - New Delhi :  Excel Books ,  2005. 
 - x,266p. ;  PB  25.2 cm 
<br/><br/><label>ISBN: </label>8174464123 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Strategic advantage of virtual reality technology for the emerging<br/>Customer satisfaction in business -to- consumer E-commerce : an assessment in a developing economy<br/>Relationship marketing practices at life insurance corporation of India Madurai division
<br/><br/><label>Dewey Class. No.: </label>001.0726588   / NARR