TY - BOOK AU - Miller, Robert B. AU - Heiman, Stephen E. AU - Tuleja, Tad. TI - New conceptual selling: : one to one selling system that builds a win win buyer seller relationship SN - 978074944278 U1 - 658.406 1 PY - 2007/// CY - New Delhi PB - Kogan Page KW - Pre call planning and rehearsal KW - Establishing superb communication ER -