Effective call center <br/><br/>
Effective call center training: soft skills.  Soft skills. 

 - 1 
 - New Delhi  Excel Books  2005 
 - 220 
<br/><br/><label>ISBN: </label>8174462554 
<br/><br/><label>Subjects--Topical Terms: </label><br/>General Knowledge
<br/><br/><label>Dewey Class. No.: </label>658.312404  EFFE