Johnson, Michael D. <br/><br/>
Customer orientation and market action. 

 - New Jersey  Prentice Hall  1998 
 - xvi,183 
<br/><br/><label>ISBN: </label>0133286673 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CRM
<br/><br/><label>Dewey Class. No.: </label>658.812 JOHM