Swift, Ronald S. <br/><br/>
Accelerating customer relationships: using CRM and relationship technologies.  Using CRM and relationship technologies. 

 - 1 
 - New Jercy  Prentice Hall  2001 
 - xxi,480 
<br/><br/><label>ISBN: </label>0130889849 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Sales & Distribution Management
<br/><br/><label>Dewey Class. No.: </label>658.812 SWIR