Iyer, Gopalkrishnan R;Bejou, David. <br/><br/>
Customer relationship management in electronic markets. 

 - 1 
 - Bangalore  Jaico Publishing House  2005 
 - xi,113 
<br/><br/><label>ISBN: </label>8179924459 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Sales & Distribution Management
<br/><br/><label>Dewey Class. No.: </label>658.812 IYEG