Plunkett, Warren R;Attner, Raymond F;Allen, Gemmy S. <br/><br/>
Management: meeting and exceeding customer expectations.  Meeting and exceeding customer expectations. 

 - 7 
 - Australia  South western cengage learning  2002 
 - xxviii,797 
<br/><br/><label>ISBN: </label>0324027257 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658 PLUW