TY  - BOOK
AU  - Fryman, Mark A.
TI  - Qality management: a process improvement approach: Process improvement approach
SN  - 9788131509845
U1  - 658.4013 FRYM 
PY  - 2009///
CY  - New Delhi
PB  - Cengage Learning
KW  - TQM
ER  -