VERMA (Shalini) <br/><br/>
Soft skills for the BPO sector 

 - Chadigarh  Pearson Education Pvt Ltd  2008 
 - 247  PB 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication
<br/><br/><label>Dewey Class. No.: </label>302.2   / VERS