One Minute Apology: A Powerful Way to Make Things Better
Material type:
- 9780007160068
- 23 650.1 BLAO
Item type | Current library | Collection | Call number | Status | Barcode | |
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St Aloysius Library | Physics | 650.1 BLAO (Browse shelf(Opens below)) | Available | 077647 |
The One Minute Apology can help beyond the business realm and help you improve your personal relationships as well. The Young Man in this title wants to help his mentor deal with some critical mistakes he has committed. For this, he looks up to the One Minute Manager for advice, and his weekend becomes an enlightening experience. The Young Man learns how important it is to apologize when necessary and how effectively it improves several situations when egos clash. The authors discuss in this book how to own up to mistakes, accept responsibility, be accountable and deal with the very cause of the damage to keep a sincere sense of integrity.
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