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One Minute Apology: A Powerful Way to Make Things Better

By: Contributor(s): Material type: TextTextLanguage: English Publication details: London HarperCollins Publishers 2004Description: xi,115 p. PB 19.5x13 cmISBN:
  • 9780007160068
Subject(s): DDC classification:
  • 23 650.1 BLAO
Summary: The One Minute Apology can help beyond the business realm and help you improve your personal relationships as well. The Young Man in this title wants to help his mentor deal with some critical mistakes he has committed. For this, he looks up to the One Minute Manager for advice, and his weekend becomes an enlightening experience. The Young Man learns how important it is to apologize when necessary and how effectively it improves several situations when egos clash. The authors discuss in this book how to own up to mistakes, accept responsibility, be accountable and deal with the very cause of the damage to keep a sincere sense of integrity.
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Holdings
Item type Current library Collection Call number Status Barcode
Book Book St Aloysius Library Physics 650.1 BLAO (Browse shelf(Opens below)) Available 077647
Total holds: 0

The One Minute Apology can help beyond the business realm and help you improve your personal relationships as well. The Young Man in this title wants to help his mentor deal with some critical mistakes he has committed. For this, he looks up to the One Minute Manager for advice, and his weekend becomes an enlightening experience. The Young Man learns how important it is to apologize when necessary and how effectively it improves several situations when egos clash. The authors discuss in this book how to own up to mistakes, accept responsibility, be accountable and deal with the very cause of the damage to keep a sincere sense of integrity.

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