IT tools for enhancing CRM delivery system: quality applications for delivering CRM. English

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TextPublication details: New Delhi Excel MultimediaDDC classification:

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Holdings
Item type	Current library	Collection	Call number	Status	Barcode
CD	St Aloysius Institute of Management & Information Technology	MBA	658.812 RAWS (Browse shelf(Opens below))	Not for loan	DVD00035

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Previous	658.812 PRID Customer relationship management : concepts, applications, and technologies /	658.812 RAIA Customer relationship management: concepts and cases. Concepts and cases.	658.812 RAOA Little book of big: customer satisfaction measurement. Customer satisfaction measurement.	658.812 RAWS IT tools for enhancing CRM delivery system: quality applications for delivering CRM.	658.812 SETR Creating customer delight: the how and why of CRM. How and why of CRM.	658.812 SEWC Customers for life: how to turn that onetime buyer into a lifetime customer. How to turn that onetime buyer into a lifetime customer.	658.812 SHAS Relationship marketing: text and cases. text and cases.	Next

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