Customer driven services management.

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Material type: Text

TextLanguage: English Publication details: New Delhi Response Books 2004Edition: 2Description: x, 304ISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Barcode
Book	St Aloysius Institute of Management & Information Technology	MBA	658.812 BALS (Browse shelf(Opens below))	Available	MBA08598

Total holds: 0

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Previous	658.8105 PAYA Strategic customer management : Integrating relationship marketing and CRM /	658.8105 PAYA Strategic customer management : Integrating relationship marketing and CRM /	658.8105 PIEN Strategic customer management: strategizing the sales organization. Strategizing the sales organization.	658.812 BALS Customer driven services management.	658.812 BARC Creating and delivering your value proposition: managing customer experience for profit. Managing customer experience for profit.	658.812 BARR Customer relationship management /	658.812 BARR Customer relationship management /	Next

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