Call centers for dummies.

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Material type: Text

TextPublication details: New Delhi Wiley Dreamtech India Pvt Ltd. 2006Description: xvi,362ISBN:

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Item type	Current library	Collection	Call number	Status	Barcode
Book	St Aloysius Library	Computer Science	001.542 BERC (Browse shelf(Opens below))	Available	061742

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Previous	001.51 HELH Handbook of communications systems management.	001.535 LINI Introduction to formal languages and automata Ed 6	001.535 NILA Artificial intelligence: a new synthesis	001.542 BERC Call centers for dummies.	001.542 YADW Winning @ call centre: confessions of a calling agent.	001.6 DATI Introduction to database systems.	001.6 INTR INTRODUCING DATA processing.	Next

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