Organisational schizophrenia: impact on customer service quality. (Record no. 211365)

MARC details
000 -LEADER
fixed length control field 00469nam a2200157Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 210716s2013 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9788132109563
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 GURG
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Gureja, Gopal K.
245 ## - TITLE STATEMENT
Title Organisational schizophrenia: impact on customer service quality.
Remainder of title Impact on customer service quality.
250 ## - EDITION STATEMENT
Edition statement 1
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New Delhi
Name of publisher, distributor, etc. Sage Publications
Date of publication, distribution, etc. 2013
300 ## - PHYSICAL DESCRIPTION
Extent xxx,346
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element General Management
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection code Home library Current library Date acquired Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type
        MBA St Aloysius Institute of Management & Information Technology St Aloysius Institute of Management & Information Technology 11/09/2019 575.00   658.812 GURG MBA13934 07/21/2025 460.00 07/16/2021 Book