Little book of big: customer satisfaction measurement. (Record no. 211320)

MARC details
000 -LEADER
fixed length control field 00435nam a2200145Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 210716s2012 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9788132109785
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 RAOA
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Rao, Ajit; Chandra, Subhash.
245 ## - TITLE STATEMENT
Title Little book of big: customer satisfaction measurement.
Remainder of title Customer satisfaction measurement.
250 ## - EDITION STATEMENT
Edition statement 1
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New Delhi
Name of publisher, distributor, etc. Sage Publications
Date of publication, distribution, etc. 2012
300 ## - PHYSICAL DESCRIPTION
Extent xiii,164
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection code Home library Current library Date acquired Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type
        MBA St Aloysius Institute of Management & Information Technology St Aloysius Institute of Management & Information Technology 11/09/2019 375.00   658.812 RAOA MBA13889 07/21/2025 300.00 07/16/2021 Book