Managing customer relationships in service industries / (Record no. 204690)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00961nam a2200241Ia 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20241127101752.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 210716s2005 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 8174464123 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | AIMIT LIBRARY |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 001.0726588 |
| Edition number | 1 |
| Item number | NARR |
| 245 ## - TITLE STATEMENT | |
| Title | Managing customer relationships in service industries / |
| Statement of responsibility, etc. | Edited by Rajendra Nargundkar. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New Delhi : |
| Name of publisher, distributor, etc. | Excel Books , |
| Date of publication, distribution, etc. | 2005. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | x,266p. ; |
| Other physical details | PB |
| Dimensions | 25.2 cm |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Strategic advantage of virtual reality technology for the emerging |
| 9 (RLIN) | 186750 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer satisfaction in business -to- consumer E-commerce : an assessment in a developing economy |
| 9 (RLIN) | 186751 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Relationship marketing practices at life insurance corporation of India Madurai division |
| 9 (RLIN) | 186752 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Nargundkar, Rajendra., ed. |
| 9 (RLIN) | 186753 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Panda, Tapan K., ed. |
| 9 (RLIN) | 186754 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Book |
| Edition | 1st ed. |
| Call number prefix | 001.0726588 NARR |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Date acquired | Cost, normal purchase price | Inventory number | Total Checkouts | Full call number | Barcode | Date last seen | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | MBA | St Aloysius Institute of Management & Information Technology | St Aloysius Institute of Management & Information Technology | 02/02/2010 | 250.00 | Bill no:ABK 438; Bill dt:2009-11 | 001.0726588 NARR | MBA07256 | 07/21/2025 | 187.50 | 07/16/2021 | Book |
