Effective call center training: soft skills. (Record no. 200754)

MARC details
000 -LEADER
fixed length control field 00420nam a2200157Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 210716s2005 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 8174462554
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.312404 EFFE
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Effective call center
245 ## - TITLE STATEMENT
Title Effective call center training: soft skills.
Remainder of title Soft skills.
250 ## - EDITION STATEMENT
Edition statement 1
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New Delhi
Name of publisher, distributor, etc. Excel Books
Date of publication, distribution, etc. 2005
300 ## - PHYSICAL DESCRIPTION
Extent 220
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element General Knowledge
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection code Home library Current library Date acquired Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type
        MBA St Aloysius Institute of Management & Information Technology St Aloysius Institute of Management & Information Technology 03/23/2006 200.00   658.312404 EFFE MBA03319 07/21/2025 160.00 07/16/2021 Book