Customer differential : the complete guide to implementing customer relationship management. (Record no. 197992)

MARC details
000 -LEADER
fixed length control field 00494nam a2200157Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 210716s2001 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 081440622X
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8012 NYKM
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Nykamp, Melinda
245 ## - TITLE STATEMENT
Title Customer differential : the complete guide to implementing customer relationship management.
Remainder of title Complete guide to implementing customer relationship management.
250 ## - EDITION STATEMENT
Edition statement 1
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New York
Name of publisher, distributor, etc. AMACOM
Date of publication, distribution, etc. 2001
300 ## - PHYSICAL DESCRIPTION
Extent x,212
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element None
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Date acquired Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type
    Dewey Decimal Classification   Reference Book MBA St Aloysius Institute of Management & Information Technology St Aloysius Institute of Management & Information Technology 08/23/2004 1215.00   658.8012 NYKM MBA00557 07/21/2025 972.00 07/16/2021 Book