Preemptive CRM: rretaining customers when competition emulates.
Ellis, Len; Sethi, Rajat.
Preemptive CRM: rretaining customers when competition emulates. - New Delhi Excel Multimedia 2005
658.812 ELLL
Preemptive CRM: rretaining customers when competition emulates. - New Delhi Excel Multimedia 2005
658.812 ELLL