Communicate with confidence : how to say it right the first time and every time /

Booher, Dianna.

Communicate with confidence : how to say it right the first time and every time / By Dianna Booher. - 1st ed. - New Delhi : Tata McGraw Hill Publishing Company Ltd , 2013. - xvii,474p. ; PB 23.7 cm

9781259027659


Conversing one on one
Listening until you really hear
Getting advice or coaching that's helpful

651.7 / BOOD