How to be confident and assertive at work : practical tools and techniques that you can put into use immediately /

Suzanne.

How to be confident and assertive at work : practical tools and techniques that you can put into use immediately / By Suzanne and Conrad Potts. - 1st ed. - London : Robinson , 2015. - xiv,210p. ; PB 20.6 cm

9781845285968


What is assertion
Our verbal behaviour
Non-verbal behaviour

374.22 / SUZA