Customer relationship management : foundation of contemporary marketing strategy /

Baran, Roger J.

Customer relationship management : foundation of contemporary marketing strategy / By Roger J. Baran and Robert J. Galka. - 1st ed. - New York : Routledge , 2014. - Ix, 393p. ; 24 cm.

9780415896573


Data management and technology
Relationship marketing and CRM

658.812 / BARR